Minnesota Housing and Minnesota Department of Human Services are pleased to sponsor this free training Mental Health and De-escalation for Property Management Staff provided by the People Incorporated Training Institute.
This training is for affordable housing property management staff, with particular emphasis on management staff at properties that have supportive housing units. Participants will learn how to respond to angry outbursts, accusations and threats from tenants instead of just reacting to them. Using a mental health and trauma focus, the training will look at the neurology of these intense and upsetting encounters and some common mistakes that people make while trying to diffuse them. Management staff and tenants both want these types of situations resolved as calmly and quickly as possible so attend this training to better understand de-escalation and grow your skills.
The following sessions are limited to 100 participants:
- February 4 from 8:15 a.m. – 12:30 p.m. CT. Register here.
- March 23 from 8:15 a.m. – 12:30 p.m. CT. Register here.
Contact training@peopleincorporated.org or 651.288.3465 with questions.
