In the midst of the unprecedented outbreak of COVID-19, Vermont Housing Finance Agency (VHFA) is committed to continuing to provide excellent service to its partners while also safeguarding the health of its staff and of the community. To that end, as of this week, VHFA will be limiting the number of staff in our office. The majority of VHFA staff will be working from home. Our staff responses may be slightly delayed due to the change in conditions, and we appreciate your patience as we adjust.
Homeownership programs
VHFA Homeownership staff will continue to be readily available to support lending partners and provide information to potential homebuyers. There will be no disruption to daily operations or web access. Vermonters preparing to buy a home with VHFA financing should continue to work with their participating lender, who can best advise them on navigating the approval process.
Development programs
VHFA continues to review housing tax credit and loan applications. Should the date or format of the March 30 Board Meeting change, we will personally contact applicants.
Rental housing programs
At this time, the agency has suspended physical inspections of properties and units until further notice. Property Managers should contact VHFA with questions regarding compliance and asset management practices during this time. Residents should continue to contact the organization responsible for property management with any questions or concerns. HUD continues to provide guidance on best practices to property managers. We encourage you to visit hud.gov to stay updated. VHFA will contact property managers as we receive more information.
During this time, we encourage you to reach out to VHFA staff members as you normally would with any questions about specific business issues. If you have general questions about the Agency’s response, please contact home@vhfa.org.
