The rapid escalation of the COVID-19 Coronavirus Pandemic is having a deeply unsettling impact on the on how we live and how we work. It is testing our disaster response system in unanticipated ways and will require a new kind of resilience from us. Perhaps our most critical issue right now is balance: how to be stewards for some of the most vulnerable members of our society while, at the same time, navigating our own personal uncertainties and business obligations.
It is times like these when we have to come together as a community and leverage networks like the National Housing & Rehabilitation Association to share our challenges and brainstorm solutions. In the wake of this crisis, NH&RA has expanded our mission beyond affordable housing advocacy and transaction-oriented education. We are dedicating resources across our platforms where affordable housing professionals can share operational best practices, strategies and collective solutions to the unique set of circumstances we face today. We will be hosting dedicated sections in our newsletters and website to explore and address the fallout of the coronavirus pandemic. We will be hosting a series of virtual town-hall meetings for our members to discuss challenges and paths to solutions. We will be adjusting our conference schedule in the short-term to accommodate today’s social distancing imperatives and offering new virtual events to better reach our members where they are today. If you can, please take a few moments to fill out the following online survey to let us know how your organization is addressing the challenges around COVID-19 and where you have concerns or need assistance. With today’s communication tools we can stay connected. As an active network, we can be resilient.
So, what does this mean for our residents and respective businesses? Already susceptible to underlying health conditions, the homeless and the underhoused will be particularly unshielded from this public health crisis and in need of protection offered by safe, sanitary and affordable housing. Beyond the immediate fear of contracting the coronavirus, the residents of the high-quality affordable housing our members operate have very limited resources to deal with the economic dislocation brought about by the crisis. Some will lose portions of their incomes, others will lose their jobs. Telework is not an option for residents that are hourly employees in lower-wage sectors like retail and restaurants. Furthermore, many businesses are cutting back hours and/or temporarily closing due to social distancing recommendations. With schools in many jurisdictions on hiatus for weeks at a time, child-care will become an additional strain, even for those that can telework. Those without a car of their own have few options other than public transportation. All of this is to say, our residents, most of whom have very limited savings, will be forced to make difficult family budget decisions.
How do we as operators of affordable housing balance being compassionate towards our residents, who may have limited ability to pay rent during this period of economic dislocation, while meeting our own financial obligations? How do we balance the requests from our residents, who will continue to require maintenance in their apartments and/or critical assistance provided by resident service coordinators, with the needs of our employees, many of whom fear health exposures from both working and commuting?
Other aspects of our business will also be impacted. How will construction sites be impacted as states ban gatherings of more than 50 people? As the economic impact of social distancing is felt more broadly across the economy, will credit tighten in the coming weeks? How will profitability in the overall economy impact investor demand for tax credits? Will social distancing create bottlenecks for third-party reports like market studies or appraisals? In a deadline driven industry, how will this impact closing schedules?
These are difficult questions, some we have not had to confront previously, many without obvious answers. As an association, we will face this adversity together. Please let our team know what your concerns are and how you are navigating the turbulent times. Contact me at tamdur@housingonline.com / 202-939-1753 or Kaitlyn Snyder at ksynder@housingonline.com / 202-939-1787 and let us know how we can help!
