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Login Help
What happened to my old HousingOnline user account?
With the launch of our new website, we have a completely new system for HousingOnline. Registering your User Account is fast and easy – just remember to use you work email address. return to top
I forgot my password – how do I reset it?
Resetting your password is fast and easy. If you do not have access to the email address you registered your account with, make sure you contact us at info@housingonline.com before you reset your password.return to top
Do I need a User Account for HousingOnline?
Member-only content, identified with the blue lock icon, is restricted to members of NH&RA. You will need to create a User Account and log into the system before you will be able to access this content. return to top
Can anyone sign-up?
Member-only content is restricted to members of NH&RA. Please visit our Membership page to learn more about the benefits of becoming a member. return to top
I’m an employee at a NH&RA member company, but I can not log into the system with my email address.
If you have not set up your User Account, you will need to register before you can access the member-only content. If you have already registered your User Account and you still can not log into the system, your Company’s membership may have expired. Please contact us at info@housingonline.com for more information. return to top
Why do I need to use my work address?
By registering with your work email address the system will be able to identify you as a NH&RA member, which will speed up the user registration process. return to top
What if my office does not have a domain and I use my home email address.
You can still use a non-work email address – meaning an address from G-Mail, Yahoo, or Hotmail. Your user account will need to be reviewed by NH&RA before it can be activated. You will receive emails with instructions through-out the registration process, informing you of where you are in the process and what you need to do next. return to top
I completed the registration form, but I never received the email mentioned in the confirmation message.
The email may have been caught by your email filter – please check your Junk or Spam folder. Remember, all emails from HousingOnline are sent from info@housingonline.com. To ensure that you continue to receive emails from us, please add this email address to your Safe Sender list. return to top
I tried to register, but I’m told that my email address already exists.
Most likely you already have a user account – try resetting your password. If that doesn’t work, please contact us at info@housingonline.com. return to top